Recovery

What to do after a scam

Act quickly on the parts you can still control: money movement, account access, evidence and reporting.

Illustration of a person securing accounts, contacting providers and organizing evidence after a scam.
4focused guides

Recovery depends on what happened and how quickly you act. No legitimate guide can promise that money will be recovered. The first objective is to stop additional loss and secure anything that may have been exposed.

Start with the highest-risk action

If money moved, contact the bank, card issuer, payment app or transfer provider immediately. If credentials were exposed, secure the affected account and any other account that reused the same password. If a device may have been compromised, stop using it for sensitive logins until it has been checked.

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